You should try temporarily deactivating these conflicting apps to see if you can now make WhatsApp calls. Other security apps like anti-virus could also be messing with your permission settings. Some third-party apps (VPN, for example) installed on your device could be interfering with WhatsApp, preventing you from making voice and video calls. Make sure you have an active mobile data plan (or internet subscription), or the Internet/WI-FI network you’re connected to is active and has strong network strength.
The WhatsApp video and call feature is designed to work only when your device is connected to the internet. Related Article: How To Block People From Adding You to WhatsApp Groups 3. Select ‘Permissions’ and toggle on the ‘Camera’ and ‘Microphone’ options. Next, scroll till you find WhatsApp, then click on it. To do this, go to ‘Settings’ on your Android phone and click ‘Apps’. So, if you’re having issues making use of the WhatsApp call or video feature, you should check that you have granted it the necessary permissions. Grant Necessary Permissionsįor the WhatsApp call feature to work, it needs permission to make use of your phones’ camera and microphone. Switching it off and back on will free up the RAM on your device. This can prevent other apps from using RAM and functioning properly. And even after closing some of these RAM-hungry apps, they might not be completely closed and could still be running in the background. This is the first thing you should do when trying to troubleshoot any problem on any smartphone or any device at all.Īs you use apps, they fill up your phone’s RAM. Here are some common solutions to try out when you are unable to use the WhatsApp call or video feature. With mobile data and a strong internet connection, users can spend long hours making phone calls without being bothered about running out of airtime.īut just like any other mobile or web application, occasional glitches while using some of its features are inevitable.
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